|Police Response for Monitored
The Police may longer respond to a bell-only alarm, unless
there is additional evidence of a crime being committed.
The Police will respond to a monitored alarm which
qualifies for Police response.
However if you have a bell-only alarm system you are
relying on your neighbours to quickly come to your aid,
which may put them at risk, and you cannot be sure that
they will always be there to respond.
|Immediate Response for Monitored
Personal Attack Button|
A 'Personal Attack' signal from a monitored alarm will be
immediately policed. With a bell-only alarm you are
relying on a neighbour coming to your aid.
With a monitored alarm you can send a secret code signal
to the Alarm Receiving Centre if you are forced to turn
off the alarm. With a bell-only alarm the bell would be
stopped and no one would be alerted to help you.
Most battery operated smoke detectors are not properly
maintained and a conventional stand-alone smoke detector
may not activate fast enough to ensure the occupants are
woken up in time.
A unique Carbon Monoxide Fire Detector detects lethal
smouldering fires much quicker than conventional smoke
detectors. When linked in to your monitored alarm system,
we can call the Fire Brigade if you are incapacitated. The
Fire monitoring part of the alarm system stays 'set' even
if the main intruder alarm is not 'set'.
If you are not in the house and fire breaks out, you are
relying on a neighbour/passer by to call the Fire Brigade.
With monitoring the monitored Fire Detector can rapidly
detect the fire, and our Alarm Receiving Centre will
quickly call the Fire Brigade.
If you require emergency medical assistance you can press
an 'Assistance' button on your panel and we will call you
to find out what is wrong. We can then phone a key holder
to assist you, or in some areas we may be able to contact
the Ambulance Service directly, (although we cannot
guarantee that the Ambulance Service will accept the
|Online Fault Rectification|
With a bell-only alarm if a fault develops an Engineer
will most likely need to attend the site. The homeowner
will then have to wait for an Engineer to arrive.
With a monitored alarm using the latest RESOLVE
technology, we can send an "electronic tool box" down the
monitoring line, to carry out fault diagnostics and
rectifications. More than 65% of faults can be resolved
without the need for an Engineer to attend, so saving the
homeowner the time of waiting for the Engineer.
|False Alarm Management|
With a monitored alarm you have an internal siren to deter
the burglar, but you do not necessarily need a loud
external siren because you are not relying on
neighbours/passers by to come to your aid (they very
rarely will - most neighbours get fed up with ringing
If you are away for a period of time (e.g. on holiday) and
there is a problem with your alarm which requires entry to
the house to rectify we can alert a key holder.
With a bell-only system a fault may persist for the whole
time you are away, and no one may be available to attend
to the problem.
|Toxic Gas Monitoring|
We can add Carbon Monoxide detectors (as distinct from
Carbon Monoxide Fire Detectors) to systems, to detect
faulty boilers etc.